Balkan TV: Legal Information & Compliance 📋
Transparency and customer security are our core values. Please review our Terms of Service, Privacy Policy, Refund Policy, and DMCA Guidelines.
1. Terms of Service
Last Updated: January 1, 2026
Welcome to Balkan TV. By subscribing to or using our Balkan IPTV streaming services, you agree to comply with and be bound by the following terms and conditions.
Service Delivery & Access
Upon purchase confirmation, your M3U playlist credentials and EPG links will be delivered electronically to your registered email address. Each subscription permits one simultaneous streaming connection unless additional multi-room connections are purchased.
Acceptable Use
Subscribers agree to use the service for personal, non-commercial entertainment purposes. Sharing or redistributing stream credentials to unauthorized third parties is prohibited and may result in account termination without refund.
2. Privacy Policy
Last Updated: January 1, 2026
At Balkan TV, we take your privacy seriously. We implement robust encryption and security protocols to safeguard your personal information.
Information We Collect
We only collect information necessary to process orders and provide technical support, including your name, email address, and payment transaction references. We do not store credit card details or unencrypted passwords on our servers.
Data Protection & Third Parties
We do not sell, rent, or trade your personal information. We partner exclusively with verified, PCI-compliant payment gateways and secure communication channels (WhatsApp, SSL-encrypted email).
3. Refund & Cancellation Policy
Last Updated: January 1, 2026
We stand behind the quality of our premium Balkan TV service with a comprehensive 30-Day Money-Back Guarantee.
Eligibility for Refund
If you encounter technical issues that our 24/7 technical support team cannot resolve within 30 days of purchase, you are entitled to a full refund. Simply contact support@BalkanTV.me or reach out via WhatsApp with your order reference.
4. DMCA & Content Copyright Policy
Last Updated: January 1, 2026
Balkan TV respects intellectual property rights. We operate as an index and streaming intermediary platform. If you are a copyright holder and believe any indexed content infringes upon your copyright, please contact our legal desk at support@BalkanTV.me with the relevant documentation for prompt investigation.